Sunday, July 17, 2011

RSA - Professor Sherry Turkle: Alone Together

MIT technology and society specialist Professor Sherry Turkle presents the results of a fifteen year exploration of the colossal impact technology has had on our lives and communities.

From the New York Times review of her book, Alone Together: Why We Expect More From Technology and Less From Each Other.

As Sherry Turkle notes in her perceptive new book, “Alone Together,” these are examples of the ways technology is changing how people relate to one another and construct their own inner lives. She is concerned here not with the political uses of the Internet — as manifested in the current democratic uprisings in Egypt and other countries in the Middle East — but with its psychological side effects.

In two earlier books, Ms. Turkle — a professor of the social studies of science and technology at the Massachusetts Institute of Technology and a clinical psychologist — put considerable emphasis on the plethora of opportunities for exploring identity that computers and networking offer people. In these pages, she takes a considerably darker view, arguing that our new technologies — including e-mail messages, Facebook postings, Skype exchanges, role-playing games, Internet bulletin boards and robots — have made convenience and control a priority while diminishing the expectations we have of other human beings.

Ms. Turkle’s thesis here — some of which will sound overly familiar, but some of which turns out to be savvy and insightful — is that even as more and more people are projecting human qualities onto robots (i.e., digital toys like the Furby and computerized companions like the Paro, designed to provide entertainment and comfort to the elderly), we have come to expect less and less from human encounters as mediated by the Net.

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Alone Together

1st Jun 2011

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RSA Keynote

Facebook. Twitter. Second Life. "Smart" phones. Robot pets. Robot lovers.

Thirty years ago we asked what we would use computers for. Now the question is what we don't use them for. Now, through technology, we create, navigate and carry out our emotional lives. We shape our buildings, Winston Churchill argued, then they shape us. The same is true of our digital technologies. Technology has become the architect of our intimacies.

Online, we face a moment of temptation. Drawn by the illusion of companionship without the demands of intimacy, we conduct "risk free" affairs on Second Life and confuse the scattershot postings on a Facebook wall with authentic communication. And now, we are promised "sociable robots" that will marry companionship with convenience. Technology promises to let us do anything from anywhere with anyone. But it also drains us as we try to do everything everywhere.

We begin to feel overwhelmed and depleted by the lives technology makes possible. We may be free to work from anywhere, but we are also prone to being lonely everywhere. In a surprising twist, relentless connection leads to a new solitude. We turn to new technology to fill the void, but as technology ramps up, our emotional lives ramp down.

MIT technology and society specialist Professor Sherry Turkle has spent fifteen-years exploring our lives on the digital terrain. Based on interviews with hundreds of children and adults, she visits the RSA to describe new, unsettling relationships between friends, lovers, parents and children, and new instabilities in how we understand privacy and community, intimacy and solitude.

Chair: Aleks Krotoski, academic, journalist and host of the Guardian's Tech Weekly.

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